Like in any industry, the amount invested can make a major difference in webhosting too . Just in the support department, there are a lot of things that could be done if there is a lot of money at your disposal.
IT service management is usually centred on the customer's perspective of the contribution of I.T support Sale lake city to people or a business. This management tries to focus less on the technological part of the service but more on how they relate to their customers and help them. The management will usually be concerned with what is called back office or operational concerns. The actual software or hardware is not focused on but rather the staff and users are the important focus.
One of the biggest advantages that tech support I.T you get with Pay as you go IT is that you need not invest on costly pieces of equipment hardware and software. All this would be managed by the remote service provider.
The Managed I.T support uttah answer is YES. I have found in my own experience that Carbon Copy Pro (CCP) covers these three essentials. CCP is a company that can teach anybody to market anything on the Internet.
Another t-shirt that's guaranteed to leave you warm and fuzzy reads "I get paid for tech support..." on the front, "...I don't get paid to care" on the back.
Oh, wait - I forgot one more question. It's very critical. Here it is: ask your host - and carefully repeat this after me verbatim - "Will you feed my ice cream in bed every night and then give me a..." woops, nevermind, wrong subject.